KONE Elevator India, a fully owned subsidiary of KONE Corporation, is expanding its presence and has set up a new office in Bangalore for stronger customer connect.
Located at Abhaya Heights, Bannerghatta Road, J.P. Nagar, Bangalore, this new office will further enable the brand to get even closer to the customers in the locality, in addition to the existing customer-centric office at HRBR Layout, Keshava Nagar, Bangalore. India plays an important role for KONE in its global strategy, given the large investments it has made in the Indian market over the years.
The new office in J.P. Nagar, Bangalore, covers all aspects such as, sales, installation, service, and Modernisation, to support increasing customer demand and expectations in the city and deliver exceptional value for the customers. With the customer experience centre at the new office, customers can now walk in and get a firsthand experience of KONE products and services. The company also has an extremely strong connect in the southern part of Karnataka, with a sales and service office in Bejai, Mangaluru.
Amit Gossain, Managing Director, KONE Elevators India said, “Karnataka is an important market for us, and we are excited to expand our presence here. With our new office and the increased workforce, we aim to get even closer to our customers and strengthen our relationships with them. We are committed to providing innovative and sustainable solutions that meet the evolving needs of our customers. In the coming years, the country will have even bigger focus on urban development and our workforce is well equipped to lead this technological advancement and infrastructure development.”
KONE, a global leader in the elevator and escalator industry, has been among the most innovative companies in the world eight times by Forbes. Innovation methods that allow co-creation with their customers and partners are at the core of KONE’s research, concepting, as well as new products and services creation. They use new integrated technologies and connectivity to set new standards for customer service.
Over 110 years of innovation and collaboration for the best people flow experience has led to game-changing innovations as KONE 24/7 Connected Services, which brings artificial intelligence to maintenance, as well as KONE DX Class elevators, the world’s first digitally connected elevators. Supporting the mission of sustainable smart cities through enhanced eco-efficiency, performance, specialized people flow planning and innovative technologies, KONE is helping the buildings turn smarter. And at the heart of smart cities are intelligent buildings.
The firm takes pride in being the front-runner in sustainability, innovation and technology in the elevator and escalator industry. Innovation is at the heart of KONE’s business, and the company has also been constantly investing in research and development to bring cutting-edge solutions to the market. By harnessing the indigenous innovation, technology and talent, the company has also started producing escalators from its state-of-the-art manufacturing facility in Sriperumbudur, Chennai.