Tata Steel is placing its bets on digital and IT tools to optimise costs, enhance stakeholders’ experience and automate processes as it eyes top slot in the industry in leveraging digital by 2025. The digital roadmap will be propelled by tools like artificial intelligence (AI), analytics, Virtual & Augmented Reality (VAR), Optical Character Recognition (OCR), Enterprise Data Management (EDM), Robotic Process Automation (RPA), sensorisation and chatbots. It has built in-house data science capability with over 400 employees trained in data analytics, data engineering and Agile. By deploying these digital initiatives, Tata Steel is eyeing outcomes such as predictive asset maintenance, smart operations, greener & sustainable operations at reduced costs, improved customer experience, enhanced value and responsive procurement process.